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[gxachaturov]

> From: g x <*******@yahoo.com>
> Subject: Re: Welcome to JustAnswer
> To: "JustAnswer"
> Cc: *****@correo.azc.uam.mx
> Date: Tuesday, June 22, 2010, 7:14 PM
> Dear Mr. Kurtzig:
>
> I want to have my money back, charged to-day from my account
> by your company.
>
> I would like to think that my recent experience with
> JustAnswer was just a mistake and not a fraud. Otherwise I
> will undertake some legal actions.
>
> I describe below how the situation looks from my side.
>
> I have had a problem with Skype payment. Then I was trying
> to find a way to contact with Skype support team.
>
> I asked Google for "contact Skype" and the 1st link in the
> list appeared like "something/skype" .
>
> I was sure that it was a link of a company affiliated with
> Skype because otherwise the word "skype" in the URL can be
> regarded as illegal use of the trademark.
>
> I followed the link.
>
> It said "type your problem".
>
> I typed something like : "I am trying to buy Skype credit
> in the same way as always, but from the last Fridey I am
> recieving permanent refuse from Skype on all my attempts."
>
> The next window said something like : "introduce your card
> number and I will solve your problem".
>
> Since I was sure that you are with Skype, then I decided
> that that was the way to buy Skype credit. So I followed the
> instructions, introduced all required data and choose amount
> to pay.
>
> But the next window sent me to an "expert" with a stupid
> suggestion on my problem.
>
> Then I understood everything that had occurred.
>
> I hope that it will be no problem for you to cancel the
> payment.
>
> Thank you in advance
>
> Georgii Khachaturov


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